Last Updated: May 4th, 2025
At HEZON (“we”, “our”, or “us”), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website hezon.tofred.com, in accordance with applicable privacy laws including the UK-GDPR, GDPR (EU), and CCPA (US, California).
1. Who We Are
Company Name: PHOENIXRISE TECHNOLOGY LTD
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Registration Number: 15922897
Email: support@hezon.tofred.com
2. What Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, gender, date of birth (if provided)
- Contact Data: Email address, billing/shipping address, phone number
- Payment Data: Payment card details (processed via secure third-party providers)
- Technical Data: IP address, browser type, device ID, operating system
- Usage Data: Information about how you use our website
- Marketing and Communications: Your preferences for receiving newsletters or promotions
3. How We Collect Your Data
We collect your data through:
- Direct interactions (e.g., placing an order, signing up for our newsletter)
- Automated technologies (e.g., cookies, web beacons, analytics tracking)
- Third-party services (e.g., payment providers, analytics tools like Google Analytics)
4. How We Use Your Information
We use your data to:
- Fulfill and manage your orders
- Deliver customer support
- Send promotional emails (if you have opted in)
- Improve website performance and security
- Comply with legal obligations (e.g., tax or fraud prevention)
5. Legal Bases for Processing (UK/EU)
Under GDPR/UK-GDPR, we rely on the following lawful bases:
- Performance of a contract
- Consent (for marketing, non-essential cookies)
- Legal obligation
- Legitimate interest (e.g., improving our website)
6. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics providers
- Marketing service providers (e.g., email platforms)
- Government or legal authorities (only if legally required)
7. Cookies and Tracking Technologies
We use cookies to:
- Ensure website functionality
- Analyze site performance and traffic
- Enable personalization
- Facilitate marketing efforts (e.g., retargeting)
You will be prompted to accept or manage cookies upon your first visit via a Cookie Consent Banner, in accordance with GDPR and ePrivacy Directive.
You can change your cookie preferences anytime through your browser settings or by clicking “Cookie Settings” at the bottom of our website.
8. Your Rights
Depending on your location, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion (the “right to be forgotten”)
- Object to or restrict processing
- Withdraw consent (for marketing)
- File a complaint with a supervisory authority (e.g., ICO in the UK)
To exercise your rights, please contact us at: support@hezon.tofred.com
9. Data Security
We implement appropriate security measures to protect your personal data, including SSL encryption and secure third-party payment gateways.
10. Data Retention
We retain your data only as long as necessary to fulfill the purposes for which we collected it, or to comply with legal obligations.
11. International Data Transfers
We may transfer your data outside the UK or EU, but only to countries with adequate data protection laws or under appropriate safeguards (e.g., Standard Contractual Clauses).
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly.
13. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, contact:
📧 support@hezon.tofred.com
📮 PHOENIXRISE TECHNOLOGY LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK